The 2025 State of Incrementality in Retail Media

In Skai’s 2025 State of Retail Media report, 92% of CPG marketers affirm that retail media is now their most important digital channel. Projections indicate that U.S. advertisers are expected to spend over $62 billion on retail media in 2025, reflecting a $10 billion increase from the previous year. Despite this growth, retail media remains relatively young, facing significant challenges that could impede its continued expansion.

One of the most significant barriers to continued investment is measurement. The survey of retail media marketers also found that both the top investment accelerators and decelerators centered around measurement capabilities, reinforcing just how crucial this aspect is to the channel’s continued growth and success.

Andrew Criezis, President at NielsenIQ, underscores the challenge: “As instant decision-making opportunities increase in retail media, the quality of underlying data is more critical than ever. Accurate digital shelf signals directly influence media investment efficiency, but more importantly, comprehensive data coverage is essential for measuring true sales impact.”

Incrementality has become the industry consensus for retail media measurement, and as commerce media continues to expand, the need for accurate, actionable measurement only intensifies. While the industry is making strides in understanding and applying incrementality insights, there is still a long way to go. Today’s analysis will break down the latest data on how marketers are approaching incrementality—and where obstacles remain.

It’s clear that incrementality is more than just a buzzword—it’s a business imperative. Let’s explore what the latest data reveals about this critical measurement and how marketers can leverage it for success.

Measurement directly impacts the growth of the channel

Proving incrementality remains a primary hurdle in retail media. According to the 2025 State of Retail Media report, 36% of marketers identified difficulty proving investment incrementality as a top challenge that could lead to decreased investment in retail media. Lower ROI compared to other advertising channels (32%) and analytics/reporting limitations (29%) followed closely behind, emphasizing that measurement concerns are far from solved. 

Additionally, the report also highlights that the most significant investment accelerators include improved insights from data analytics, better integration with other marketing channels, and enhanced measurement capabilities—further reinforcing that measurement is at the core of retail media’s growth trajectory.

As Colin Lewis, Editor-in-Chief for Retail Media at InternetRetailing, points out: “When asked the question about what would cause a reduction in spend on retail media, there should be no surprises that ‘difficulty proving investment incrementality,’ ‘lower ROI compared to other channels,’ and ‘analytical limitations’ are the biggest challenges. This is the familiar lament from retail media conferences the world over—how can ROI be proven correctly and how can the tools show these results.”

The implications are clear: marketers want to invest more in retail media, but they need better proof that their advertising is driving incremental growth. The solution will require better tools, standardized methodologies, and increased collaboration between advertisers and retail media networks to ensure transparency and actionable insights.

Marketers can’t even agree on what incrementality means

While incrementality is widely recognized as essential, there is little agreement on how to define it. Skai’s report found that when marketers were offered 10 potential concepts of incrementality, rather than a clear few preferences emerging, votes were spread across many definitions nearly equally. 

The most common definitions included ad-attributed conversions of new-to-brand customers (48%) and serving ads where products aren’t already showing in organic results (48%), but several other definitions—such as multi-touch attribution models (39%), correlating advertising to improved organic rank (38%), and targeting competitors’ product detail pages (38%)—were not far behind. This lack of consensus underscores the industry’s struggle to align on a single, reliable measurement framework and further complicates how incrementality is evaluated in different organizations.

Mike Black, Chief Growth Officer at Profitero, captured the industry’s struggle: “As an industry, we throw the word ‘Incrementality’ around a lot, but do any of us EVEN AGREE on what it means? While it’s possible for there to be many tactics that influence incrementality, ultimately there needs to be a uniform measurement definition in the industry, or we’ll confuse the heck out of our C-Suite and be laughed out of the room.”

This fragmentation in definition complicates internal decision-making and benchmarking efforts. For brands and agencies alike, a clearer, standardized framework for incrementality measurement is needed to establish credibility with executives and ensure that retail media investments are being optimized for true growth.

The roadblocks to measuring incrementality effectively

Even among those who attempt to measure incrementality, major challenges remain. The 2025 State of Retail Media report highlights that 44% of marketers express concerns about the accuracy and reliability of their results. Another 43% struggle with a lack of clear methodologies or best practices, while 41% cite difficulty distinguishing between organic and driven sales. Limited tools and technology to support measurement (37%) and aligning internal teams around incrementality metrics (36%) add further complexity to the issue.

Jack Lindberg, Head of Product Marketing & Innovation at Shalion, critiques the current state of measurement: “Incrementality measurement in retail media is broken. We call it incrementality while using methods that do not capture the true causal impact of our ads. The State of Retail Media report from Skai and the Path to Purchase Institute shows that 42% of organizations say they are good at measuring and applying incrementality insights and 14% claim to be excellent. Yet every definition provided by respondents relies on correlations, proxies, or heuristics rather than a rigorous causal framework.”

For marketers, overcoming these roadblocks requires investment in better measurement infrastructure, greater alignment across teams, and more sophisticated analytics that can distinguish correlation from causation.

Measurement is critical now but even more critical in the commerce media future

As retail media expands into commerce media, the need for a holistic measurement framework is more urgent than ever. The report found that 56% of marketers say they are proficient in measuring incrementality for retail media. However, as commerce media grows to encompass search shopping campaigns, social commerce, and in-store measurement, incrementality will become even more challenging. 

Organizations that allocate more of their budgets to retail media are already using incrementality to track the correlation between advertising and organic rankings, and this complexity will only increase as commerce media becomes more interconnected.

Mario Watson, Sr. Director, Ad Products at Roundel, explains: “Retail media is evolving into a full-funnel strategy, seamlessly integrating on-site, off-site, and social commerce to enhance the consumer experience. As the industry prioritizes incrementality and measurement, the ability to prove real business impact while providing advertisers with flexible, data-driven solutions will be key to driving future investment.”

A more comprehensive approach to incrementality measurement will allow marketers to understand not just how retail media influences sales, but how it interacts with other digital and offline touchpoints. The future of commerce media depends on breaking down silos and ensuring that measurement keeps pace with evolving consumer behavior.

Conclusion: Incrementality progress is happening—but there’s still work to do

So, what did we learn from this deep dive into the 2025 State of Retail Media report? Retail media presents a massive opportunity for brands and advertisers. However, measurement—particularly incrementality—remains a critical challenge. The industry has made strides in adopting incrementality as a core measurement approach, but gaps in standardization, methodology, and alignment persist, preventing many marketers from fully capitalizing on retail media’s potential. 

Skye Frontier, EVP at Incremental, highlights the progress being made: “While proving incrementality remains the top challenge, it is positive to see the report show that organizations are building greater capabilities in this key area and becoming more proficient at measuring incrementality and leveraging the insights with 42% now saying they are good at it. Signaling that we may be moving from early adopters to the early majority as incrementality measurement becomes more widely available.

And marketers are trying. They are testing new platforms, attending conferences, and engaging in industry discussions to better understand and implement incrementality measurement. Kaitlyn Fundakowski, Sr. Director, E-Commerce at CHOMPS, emphasizes the importance of continued improvement: “At Chomps, we continue to balance the ROI and NTB validation and measuring incrementality. We are continuing to think creatively about new solutions and leaning heavily on learning agendas where offered to supplement.”

You must take a proactive approach to incrementality. Whether that means refining your attribution models, investing in better measurement tools, or collaborating with partners to ensure more transparent data, now is the time to act. The brands that solve for incrementality first will gain a competitive edge in retail media and commerce media alike.

The insights in this blog post come from the 2025 State of Retail Media report—a must-read for marketers looking to stay ahead with data-driven strategies, uncover key challenges, and seize new opportunities in retail media. Download the full report now.